For Products Damaged in Transit: Before each Verth box is shipped, we do several levels of rigorous quality checks to reduce the chances of a damaged product being shipped. In the rare case that a product from your monthly Verth box is accidentally damaged in transit, we will happily replace it with another piece of the same. Please note that the issue has to be communicated to us within 48 hours of delivery of your Verth Box via an email to email@example.com with a picture of the damaged product. We require this to source a replacement from our brand partners that we then ship out to you.
Address Change Requests Ongoing Subscriptions: We accept address changes for a month's Verth box before 25th of the previous month. For timely shipping and operational reasons, we will not be able to accept any address changes after this date as your box would have already been processed. If you are unlikely to be available at the address on record, you can drop in a request for us to hold your shipment and ship it out with the next month's delivery.
New Subscriptions: Address changes for new subscription should be updated via email to firstname.lastname@example.org within 48 hours of the order placed with the details of your new address for us to make the change.
Shipment Hold Request Ongoing Subscriptions:
Ongoing subscriptions - We accept requests to hold a shipment and dispatch it after a specific date only if they are communicated to us before the 25th of the previous month.
New Subscriptions - Order Hold Requests for new subscription should be updated via email within 48 hours of placing the order. Please send us an email to email@example.com with details of your request. For timely shipping and operational reasons, we are unable to accept shipment hold requests after the 25th of each month.
Returned Boxes: For prepaid orders that are returned to us due to the inability of the member to accept the parcel (member unavailable, out of the station, incomplete address, member shifted, etc.) we will reship the box with the next month's box.
Product Missing: In case you do not receive any product in your box please mail us at firstname.lastname@example.org within 48 hours of receiving the shipment. We will ship the missing product to you at our earliest.
Undelivered Shipment: In case you do not receive your subscription box please mail us at email@example.com before 10th of the next month so that we can check with our courier partner and investigate the same. We will resolve your query at the earliest.
Verth India reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security or proper administration of the service. Verth disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We consider ourselves and intend to be subject to the jurisdiction only of the local courts. Verth reserves the right to refuse service to anyone at any time. Verth shall not be responsible for any damage caused by the use of its website.
Verth does not warrant and shall not be responsible for the damage arising out of the use of the products listed on its site. If a product delivered to you is different than as described on the website, Verth is liable only to change the product. Verth is not responsible for delays arising out of force majeure.
Copyright and Intellectual Property
All information displayed, transmitted or carried on verthbox.com is protected by copyright and other intellectual property laws. This site is designed, updated and maintained independently by verthbox.com. You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at verthbox.com.
If you subscribe to Company and/or place an order through verthbox.com, we will ask you for your name, e-mail address, shipping address, telephone number and credit card information or certain other personally identifiable information about yourself ("Personal Information").
We use this information to process and fulfil your order and to notify you of your order status. All archived credit card information is maintained in a secure and safe environment. Telephone numbers and e-mail addresses are used to contact you regarding your order. In addition, when you respond to a contest, survey, questionnaire, sweepstakes or other promotional feature, we may ask you for your name, address and email address or other Personal Information. We do not collect any personal information about you unless it is voluntarily provided by you. Company will never sell, rent or share your personal information, including your e-mail address, with any third parties for marketing purposes without your express permission.
NON-PERSONALLY IDENTIFIABLE INFORMATION
In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner which does not identify any individual ("Aggregate Information"). Information obtained in connection with the Site may be intermingled with and used by us in conjunction with information obtained through sources other than the Site, including both offline and online sources.
How We Use Your Information
ENHANCED AND PERSONALIZED SHOPPING EXPERIENCE
We use Personal Information in order to give you a more enjoyable convenient shopping experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your Personal Information to support and enhance your use of the Site, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site.
We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information. In connection with their performance of services to maintain and operate the Site and certain features on the Site, certain trusted third parties may be permitted to access your information. For example, we may use third parties to host the Site; operate various features available on the site; send emails; analyse data; provide search results and links and assist in fulfilling your orders.
AFFILIATES; CONSULTANTS; THIRD PARTIES
Unless you specifically consent to the disclosure of your Personal Information, aside from us, only our affiliates, technical consultants, third party auditors and other third parties who make our Site available, enhance its functionality, assist with the processing of your purchases, or provide associated services and/or who deal with you in delivering content, samples, products, gifts and prizes, have access to this information, and we require them to agree that they are covered by this policy.
LAW ENFORCEMENT AND INVESTIGATIONS
Please note that Company reserves the right to and may disclose Personal Information about you in response to (a) requests from local, state or federal law enforcement officials; (b) any judicial, administrative or similar proceeding or order, such as subpoena; (c) if required by law; or (d) to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Site rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper.
CHANGE OF CONTROL
NON-PERSONALLY IDENTIFIABLE INFORMATION
We use non-personally identifiable information in the aggregate, so that we can improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.
If you submit your email address to be added to a mailing list or Sweepstakes or other promotion, we will use the email address for the sole purpose of sending you announcements, special offers from Company and its promotional partners along with Site updates. Each email we send will contain information on how to unsubscribe from our mailing list.
How We Protect Your Information
We are committed to protecting the information we receive from you. However, Company will not be liable for disclosures of your Personal Information due to errors in transmission or unauthorized acts of third parties. We have undertaken commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers, however, due to the inherent open nature of the Internet, Company cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their Personal Information may be intercepted in transit. The Site encrypts your credit card number and other Personal Information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees and third parties who need access to you information in order to perform their duties are allowed such access.
Accessing and Updating Your Personal Information and Preferences
If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by contacting us at firstname.lastname@example.org. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.
While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.
Children's Privacy and Parental Controls
This Site is not intended for persons under the age of 13, and we have no intention of collecting or soliciting Personal Information from persons under the age of 13. If you are not 13 or older, you are not authorized to use the Site. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors. If a child under age 13 has provided us with Personal Information, we will use all reasonable efforts to delete such information from our database.
Links To Third Party Sites
Our Site may contain links to other web sites, including our affiliated or co-branded web sites. Other web sites may also reference or link to our Site. These "other" domains (web sites) are not controlled by Company. We encourage our users to be aware when they leave our Site to read the privacy policies of each and every web site that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other web sites. Visiting these other web sites is at your own risk.
Site Terms and Conditions
Use of this Site is governed by, and subject to, the legal notices contained in our Terms and Conditions. Your use, or access, of the Site constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE OR THE STORE.
Our Site is maintained in India. By using the Site, you authorize the export of Personal Information to the India and its storage and use as specified in this policy.